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License Agreement |
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| 1. | PROPRIETARY RIGHTS: Title, ownership rights, and intellectual property rights in the SOFTWARE shall remain in Fuji Xerox and its third party suppliers. You have no rights in the SOFTWARE except as expressly granted in accordance with this agreement. |
| 2. | LICENSE: Under this agreement, you are granted a non-exclusive license to use the SOFTWARE for the purpose of using with compatible Fuji Xerox products in your country. You are not permitted to (1) assign, sublicense, sell, rent, lease, convey, or transfer the SOFTWARE to any third party by any tangible media such as floppy disk, magnetic tape, or CD-ROM, (2) distribute the SOFTWARE on a network or by a telephone line available to the public or (3) alter, modify, decompile, disassemble, reverse engineer, or create derivative works based on the whole or any part of the SOFTWARE. If any direction on usage or restriction for the SOFTWARE is expressly specified in this web site, you are required to follow such direction. |
| 3. | TERM: This agreement is effective upon installing the SOFTWARE until you terminate the agreement by destroying the SOFTWARE. This agreement will also terminate if you fail to abide by any terms of this agreement. In case of termination, you must promptly destroy the SOFTWARE. |
| 4. | LIMITED WARRANTIES: THE SOFTWARE IS SUPPLIED STRICTLY ON AN 'AS IS' BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE. YOU ARE RESPONSIBLE FOR CHOOSING, MAINTAINING AND MATCHING OTHER HARDWARE AND SOFTWARE COMPONENTS IN COMBINATION OF THE SOFTWARE. IN NO EVENT, SHALL FUJI XEROX, FUJI XEROX CHANNEL PARTNERS, AUTHORIZED DEALERS AND THEIR THIRD PARTY SUPPLIERS BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE, ARISING FROM USE OF OR INABILITY TO USE SOFTWARE, OR ANY MODIFICATION OF THE SOFTWARE. |
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Print Utility for Citrix XenApp™ Ver. 4.18.0 Manager Information
Print Utility for Citrix XenApp Ver.4.18.0 Manager Information.
Description of PUFC Ver 4.18.0.
1. About PUFC
Print Utility for Citrix XenApp is software to enhance the print driver designed to work within the Citrix XenApp/Citrix XenDesktop/Windows Terminal Services environments.
XenApp Server in the Citrix XenApp environment, virtual desktop in the Citrix XenDesktop environment and terminal server in the Windows Terminal Services environment will be collectively referred to as Server in this guide.
Print Utility for Citrix XenApp is a succeeding product of Print Utility for MetaFrame.
While the products will be collectively referred to as Print Utility for Citrix XenApp in this guide, 3.6.0 and previous versions refer to Print Utility for MetaFrame.
This software is installed and used in both client and server.
Moreover, it is necessary to install it in the print server when the printer on the client is a shared printer on the network and when using the auto created client printer.
(However, this is applicable only when using the compression function of the print data and the recording function of the document name to the print log, as described below.)
2.1 Reflecting print driver settings in the auto created client printer
It reflects the various settings of the print driver on the client in the auto created client printer of the server.
As a result, you can print with the settings already configured at the client, such as the device option structure and the print settings.
It compresses the print data generated by the auto created client printer at the server, and then sends to the client.
As a result, you can print with fewer bands than before.
The compression of the print data can obtain a high-quality print result as in the past with lesser data volume as it uses a compression method without image quality deterioration.
Print Utility for Citrix XenApp will judge whether to compress print data based on whether the band limit of printing is set on each server.
This judgment is done when Print Utility for Citrix XenApp is installed on the XenApp server.
When the band limit of printing is set, the print data is compressed by the server.
On the other hand, when the band limit is not set, the print data is not compressed.
Also, you can manually configure whether or not to compress print data without depending on the judgment result of the band limit when the above-mentioned is installed.
This configuration is done by editing fxmfopte.ini, which is installed in the system directory of the server.
- 1) In order to compress print data
[Option]
Compress=1
- 2) In order not to compress print data
[Option]
Compress=0
Cautions and Restrictions
| 1: |
In default configuration for installation in the environments of Citrix XenDesktop, Citrix XenApp 7.6/7.14/7.15/7.16/7.17 and Windows Terminal Services, print data is always uncompressed. To compress print data, you need to edit fxmfopte.ini manually. |
| 2: |
If the administrator data that is input when installing in the server,
is different from the administrator of the client and the print server, this function may not become effective. Also, administrator rights are not needed for the login user to the client. |
| 3: | When the printer on the client is a shared printer on the network and is using the auto created client printer, it is necessary to install Print Utility for Citrix XenApp in the print server too. |
| 4: | When judging the band limit of printing, policy setting such as Citrix Presentation Server 4.0 and above is disregarded. |
| 5: | This feature is effective when both server and client are Windows 2000 or above. |
| 6: | When the client printer is connected to the device by the SMB port, the print data is not compressed by this printer. |
2.3 Recording document name in print log
Up to now, printing with the auto created client printer will result in a fixed document name.
For example, the document name recorded as printer log will become "Citrix ICA Remote Job".
As a result, there was a security problem of not knowing which document was printed. When using Print Utility for Citrix XenApp, the document name will be recorded accurately.
When the document name recorded in the printer is not changed (always the same document name), edit fxmfopte.ini that is installed in the system directory of the server as follows.
[Option]
DocuName=1
Cautions and Restrictions
| 1: |
If the administrator data that is input when installing in the server,
is different from the administrator of the client and the print server, this function may not become effective. Also, administrator rights are not needed for the login user to the client. |
| 2: | When the printer on the client is a shared printer on the network and is using the auto created client printer, it is necessary to install Print Utility for Citrix XenApp in the print server too. |
| 3: | This feature is effective when both server and client are Windows 2000 or above. |
2.4 Automatic upgrading of client module
When using the latest version of the Print Utility for Citrix XenApp, you can perform automatic upgrading on the server side.
This function is only applicable if the “Print Utility for Citrix XenApp” on both the server and the client sides are Ver. 2.0.0. or above. If the client side is Ver. 1.x, automatic upgrading will fail.
Network Administrators of the server can customized the upgrade method used for their clients. Listed are the 3 options available.
- 1) Client Upgrade options (default)
When automatic upgrading is used, the following messages appears on the client
side upon login to the server:
"The version of the latest Print Utility for Citrix XenApp
can be upgraded. Do you want to upgrade?"
Click the "yes" button to perform the upgrade.
Click the "No" button to avoid the upgrade.
Restart Windows for validating new version of the Print Utility for Citrix XenApp.
The manager can automatically upgrade the client side utility by editing the fxmfopte.ini
installed on the system directory of the server as follows:
[Option]
VerUp=1
- 2) Method for implicit upgrading
Execute the upgrade without displaying the messages on the client side.
Restart Windows to validate the upgraded Print Utility for Citrix XenApp.
The manager can automatically upgrade the client side utility by editing the fxmfopte.ini
installed on the system directory of the server as follows:
[Option]
VerUp=2
- 3) Method for prohibiting automatic upgrading
Do not perform automatic upgrading of the Print Utility for Citrix XenApp
on the client side.
The manager can prohibit automatic upgrading by editing the fxmfopte.ini
installed on the system directory of the server as follows:
[Option]
VerUp=0
It is recommended that each client should upgrade the version of the Print
Utility for Citrix XenApp on the client side.
* Cautions and Restrictions
| 1: | In case that the client is Windows 2000 or later and a user logs on with the user right, to enable the automatic upgrading feature, status of Secondary Logon Service (Windows 7/8.1/10/Windows Server 2008/2008 R2/2012/2012 R2/2016) needs to be "Started" on the server and client at the same time. |
| 2: | In case that the client is Windows 7/8.1/10 and User Account Control (UAC) is effective, even if "Method for implicit upgrading" on the above is executed, a message to confirm installer execution is displayed. |
| 3: | In case that the client is Windows 7/8.1/10 and User Account Control (UAC) is effective, after clicking the "Yes" button of "Client Upgrade Options", a message to confirm installer execution is displayed. Continue the installation by clicking "Allow" on the displayed message or by entering a password for an administrator on the message to click "OK". |
| 4: |
Only when the version of Print Utility for Citrix XenApp on client is upgraded from 3.x or previous versions to 4.x or above by the automatic upgrading feature, Print Utility for Citrix XenApp does not work normally in the Windows Terminal Services environment. For use in the Windows Terminal Services environment, Print Utility for Citrix XenApp Ver4.x or above needs to be normally installed on client in advance. |
2.5 Change of default value by Network administrator
After client setting is reflected, the default values can be changed as
specified by the manager for the following items for each printer model.
- Color mode
- Resolution of the printer driver
This function is effective when
reducing the size of printing data.
The size of the printing data output by the printer driver can be reduced by
setting the resolution lower or setting the printer to print in black and white
mode on a colour printer.
The manager can validate this function adding the following description to the fxmfopte.ini
installed on the system directory of the server.
No settings are necessary on the client side.
|
[FX DocuPrint C2428] |
In the above example, the first 3 lines will set the defaults value for the
color mode to black and white and for the resolution to 300dpi for all
automatically generated FX DocuPrint C2428 client printers.
The last 2 lines will set the default resolution to 200dpi for all
automatically generated FX DocuPrint 340A-AP client
printers.
For fxmfopte.ini, the above setting can be described for multiple models.
* Select the "server
property" from the file menu of the printer folder and use the driver tab to
confirm the printer model name.
The ColorMode key corresponds to the "color mode" of
the printer driver and the Resolution key to the "resolution of the printer
driver."
The following values can be set for the ColorMode and
Resolution.
| ColorMode | Resolution |
| AUTO COLOR MONO |
AUTO 600 300 200 |
The values that can be set for the ColorMode and
Resolution depend on the model and version of the printer driver installed on
the server.
Open the printing setting of the printer driver and check the values that
can be set, and then edit fxmfopte.ini.
Cautions and restrictions
| 1: | Setting cannot be performed for each user or printer icon. |
| 2: | If any prohibited value is set (such as color setting for a monochrome printer), the setting is ignored. |
3.1 Server and client environment
3.1.1 Citrix XenApp environment
This software can operate normally in a combination of the following
server environment and client environment.
In terms of combination of server environment and client environment, this software can operate normally only in a combination which Citrix supports.
Also in matters of language environment, it can operate normally in a combination of English environments.
**Operating environment of the server
|
Windows |
Citrix Presentation Server / Citrix XenApp |
|
Windows Server® 2008 R2 (Service Pack1) |
Citrix XenApp 7.6 |
|
Windows Server® 2012 |
Citrix XenApp 7.6 |
|
Windows Server® 2012 R2 |
|
|
Windows Server® 2016 |
Citrix XenApp 7.14 |
** Operations are not guaranteed when a print job is sent from an application delivered by application streaming feature of Citrix XenApp 7.6/7.14/7.15/7.16/7.17. Windows Citrix Online Plug-in / Citrix Receiver for Windows
Windows 7
Citrix Receiver for Windows Version 4.4 and 4.7 or later
Windows 7 x64 Edition
Windows 8.1
Windows 8.1 x64 Edition
Windows 10
Windows 10 x64 Edition
3.1.2 Citrix XenDesktop environment
**Operating environment of the virtual desktop Windows Citrix XenDesktop
Windows 7 (Service Pack 1)
Citrix Virtual Delivery Agent 7.6 for Windows Desktop OS
Windows 7 x64 Edition (Service Pack 1)
Windows 8.1
Windows 8.1 x64 Edition
Windows 10
Citrix Virtual Delivery Agent 7.6 for Windows Desktop OS Feature Pack 3 or later
Windows 10 x64 Edition
Windows Server 2008 R2 (Service Pack 1)
Citrix Virtual Delivery Agent 7.6 for Windows Server OS
Windows Server 2012
Citrix Virtual Delivery Agent 7.6 for Windows Server OS
Windows Server 2012 R2
Windows Server 2016
Citrix Virtual Delivery Agent 7.14 for Windows Server OS Windows Citrix Online Plug-in / Citrix Receiver for Windows
Windows 7
Citrix Receiver for Windows Version 4.4 and 4.7 or later
Windows 7 x64 Edition
Windows 8.1
Windows 8.1 x64 Edition
Windows 10
Windows 10 x64 Edition
3.1.3 Windows Terminal Services environment
**Operating environment of the server Windows Remote Desktop Connection Client
Windows 7
Remote Desktop Connection Version 6.1
Windows 7 x64 Edition
Windows 8.1
Remote Desktop Connection Version 6.3
Windows 8.1 x64 Edition
Windows 10
Remote Desktop Connection Version 10.0
Windows 10 x64 Edition
** Print server environment (needed only when the printer on the client is a shared printer on the network and is using the auto created client printer)
Windows Server 2008
Windows Server 2008 x64 Edition
Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
** Operating environment of the client
This software can operate normally in a combination of the following
virtual desktop environment and client environment.
In terms of combination of virtual desktop environment and client environment, this software can operate normally only in a combination which Citrix supports.
Also in matters of language environment, it can operate normally in a combination of English environments.
Citrix Virtual Delivery Agent 7.14 for Windows Desktop OS
Citrix Virtual Delivery Agent 7.15 for Windows Desktop OS
Citrix Virtual Delivery Agent 7.14 for Windows Desktop OS
Citrix Virtual Delivery Agent 7.15 for Windows Desktop OS
Citrix Virtual Delivery Agent 7.16 for Windows Desktop OS
Citrix Virtual Delivery Agent 7.17 for Windows Desktop OS
Citrix Virtual Delivery Agent 7.14 for Windows Server OS
Citrix Virtual Delivery Agent 7.15 for Windows Server OS
Citrix Virtual Delivery Agent 7.14 for Windows Server OS
Citrix Virtual Delivery Agent 7.15 for Windows Server OS
Citrix Virtual Delivery Agent 7.16 for Windows Server OS
Citrix Virtual Delivery Agent 7.17 for Windows Server OS
Citrix Virtual Delivery Agent 7.15 for Windows Server OS
Citrix Virtual Delivery Agent 7.16 for Windows Server OS
Citrix Virtual Delivery Agent 7.17 for Windows Server OS
** Print server environment (needed only when the printer on the client is a shared printer on the network and is using the auto created client printer)
Windows Server 2008
Windows Server 2008 x64 Edition
Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
** Operating environment of the client
This software can operate normally in a combination of the following
server environment and client environment.
In terms of combination of server environment and client environment, this software can operate normally only in a combination which Microsoft supports.
Also in matters of language environment, it can operate normally in a combination of English environments.
Windows Server 2008 x64 Edition (Terminal Services)
Windows Server 2008 R2 (Terminal Services)
Windows Server 2012 (Terminal Services)
Windows Server 2012 R2 (Terminal Services)
Windows Server 2016 (Terminal Services)
In the Windows Terminal Services environment, the operations are supported only when User Account Control (UAC) on server is invalid.
** Print server environment (needed only when the printer on the client is a shared printer on the network and is using the auto created client printer)
Windows Server 2008
Windows Server 2008 x64 Edition
Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
** Operating environment of the client
Refer to "ApplicablePrinterDriver.htm".
3.3 Checking version and Hotfix
* On XenApp 7.6/7.14/7.15/7.16/7.17 (Version & Hotfix)
Check the version and hotfix displayed in [Programs and Features] of the
Control Panel.
4. Installation/Uninstallation
4.1 Installation
Run installe.exe on the environment
described in the section on Prerequisites.
This step is the same on all operating systems, servers, and clients.
Run installe.exe as administrator.
When installing in the server, a dialog box for entering the administrator data is displayed.
Here, enter the user name, password, and domain of the administrator.
If nothing is entered in the domain column, the current server name is used.
In the Citrix XenApp/Citrix XenDesktop environments, if you cancel the operation without entering the administrator data, only functions reflecting the print driver settings will function normally.
In the Windows Terminal Services environment, you have to enter Built-in Administrator data of server in the administrator data field.
If Built-in Administrator data is not entered, Print Utility for Citrix XenApp will not work normally.
When the following message appears after installation, restart the system for
the function to take effect.
"Installation of Print Utility for Citrix XenApp(TM)
has completed.
Restart your computer for the installation to take effect."
If restarting is not required, the following message will be displayed.
"Installation of Print Utility for Citrix XenApp(TM)
has completed."
4.2 Uninstall
1) Start Command Prompt.
2) Change to the directory where installe.exe resides.
3) Run installe.exe /delete
Follow the procedure below to check the version of this software.
1) Start Command Prompt.
2) Change to the directory where fxmfsrve.exe resides.
3) Run fxmfsrve.exe /V.
4.4 How to Create Installation Package
Cautions and Restrictions
You can create an installation package with the following features by Print Utility for Citrix XenApp(TM) Setup Customization Tool.
* Perform setup without displaying the screen
* Allow execution by the general user
* Execute the added printer driver package
You can create an installation package following the procedures below.
1) Execute "MakePUFC.exe" and run Setup Customization Tool.
2) Specify the setting items by Setup Customization Tool and create an installation package.
Distribute the created installation package to the target clients.
They can install Print Utility for Citrix XenApp (TM) by executing "InstPUFC.exe" in the distributed package.
1:
Run MakePUFC.exe as administrator.
2:
This installation package runs in the client environment described in 3.1 Server and client environment only.
3:
The printer driver package, which can be added is "PCL printer driver package with Driver Installation Tool" or "Setup package created by Setup Disk Creation Tool".
4:
The settings of "setup without displaying the screen" and "execution by the general user" are applied only when Print Utility for Citrix XenApp (TM) is installed.
Printer driver installation is based on the settings of printer driver installer.
4.5 Precautions
6.
Limitations
6.1
Conditions for reflecting settings on the Auto
Created Client Printer
6.2
Items not reflected in the settings of the Auto
Created Client Printer
6.3
Limitations based on the specifications of OS and applications
- 1) Re-installation is required if the ICA client has been
re-installed or upgraded.
- 2) In the Citrix XenDesktop environment, the software needs to be installed on virtual desktop after Citrix Virtual Desktop Agent was installed.
If the software is installed first, it will not work on client.
In such case, the software needs to be reinstalled.
- 3) Even if you enter the user name, password, and domain name of the administrator correctly at the installation in server, the message, "Any of the entered user name, password or domain name is incorrect. Please try again." may be displayed.
In this case, there is a possibility the following services are not available for the server.
-Windows Server 2008/2008 R2/2012/2012 R2/2016/Windows 7/8.1/10: Secondary Logon
The above services need to be started on the server and client to use Automatic upgrading feature.
- 4) With the use of Citrix Universal Printer Driver and Terminal Services Easy Print, the software is disabled.
(Note) On Windows Server 2008/2008 R2/2012/2012 R2/2016, Terminal Services Easy Print is set as prior use for standard settings.
If Remote Desktop Connection on client is version 6.1/6.2/6.3, set "Use Terminal Services Easy Print printer driver first" to "Disabled" by the group policy settings of the connected server.
[Improvements from Ver.4.17.0]
- The following environments are supported.
Citrix XenApp 7.16/7.17
Citrix XenDesktop 7.16/7.17
- Fixed the problem that sometimes User ID is not reflected when switching printers in the environment of this software installation.
[Improvements from Ver.4.16.0]
- The following environments are supported.
Citrix XenApp 7.14/7.15
Citrix XenDesktop 7.14/7.15
- Added applicable models. Refer to Chapter 3.2.
- Fixed the problem that can not be installed on the server where domain controller (Active Directory) is installed.
- Fixed the problem that the setting may not be inherited in the environment where Microsoft security update program (4013389) and hotfix (XA600W2K8R2X64R02 / XA600R02W2K8R2X64076 / XA600R02W2K8R2X64085) are installed.
[Improvements from Ver.4.15.0]
- The following environments are supported.
Citrix XenApp 7.12/7.13
Citrix XenDesktop 7.12/7.13
- Fixed the problem that the spooler could abnormally end when printting from a specific application not notifying document name.
[Improvements from Ver.4.14.0]
- The following environments are supported.
Citrix XenApp 7.9/7.11
Citrix XenDesktop 7.9/7.11
Windows Server 2016
- Added applicable models. Refer to Chapter 3.2.
- Print Utility for Citrix XenApp(TM) Setup Customization Tool has been improved to support a new installer configuration Launcher.exe at performing "Add Print Driver".
[Improvements from Ver.4.13.0]
- The following environments are supported.
Citrix XenApp 7.7/7.8
Citrix XenDesktop 7.7/7.8
Windows 10 (Client)
- Added applicable models. Refer to Chapter 3.2.
- On Installation Package created with Print Utility for Citrix XenApp(TM) Setup Customization Tool, it was modified not to display the file extracting progress bar when performing setup without displaying the screen.
- Modified not to display Program Compatibility Assistant after installation was completed.
[Improvements from Ver.4.12.1]
- The following environments are supported.
Citrix XenApp 7.6
Citrix XenDesktop 7.6
Windows 8.1 (Client)
- Added applicable models. Refer to Chapter 3.2.
- Fixed the problem that a print job could fail with the error code, 016-757 registered on printer in the environment of this software installation.
- Fixed the problem that the settings of the shared printer on the network cannot be reflected correctly when using Ver.4.12.1 .
- Fixed the problem that the settings of the client printer cannot be reflected correctly in the roaming user profiles environment.
- Fixed the problem that the settings of the client printer cannot be retained correctly when the published application is started up in the Citrix XenApp7.5 environment.
[Improvements from Ver.4.11.0]
- The following environments are supported.
Citrix XenApp 7.5
Citrix XenDesktop 7.0/7.1/7.5
- Added applicable models. Refer to Chapter 3.2.
[Improvements from Ver.4.10.0]
- The following environments are supported.
Windows Server 2012 R2 (Terminal Services)
- Added applicable models. Refer to Chapter 3.2.
[Improvements from Ver.4.9.0]
- The following environments are supported.
Windows Server 2012 (Terminal Services)
Windows 8 (Client)
- Added applicable models. Refer to Chapter 3.2.
- Fixed the problem that the spooler could abnormally end when print jobs were concentrated.
- Fixed the problem that a print job could fail with the error code, 016-721 registered on printer in the environment of this software installation.
[Improvements from Ver.4.8.0]
- The following environments are supported.
Citrix XenApp6.5
- The following environments are supported.
Citrix XenDesktop 5.5
- Added applicable models. Refer to Chapter 3.2.
[Improvements from Ver.4.7.0]
- The following environments are supported.
Citrix XenDesktop 5.0
- Added applicable models. Refer to Chapter 3.2.
[Improvements from Ver.4.6.0]
- Added applicable models. Refer to Chapter 3.2.
[Improvements from Ver.4.4.3]
- The following environments are supported.
Citrix XenDesktop 4.0
- Added applicable models. Refer to Chapter 3.2.
[Improvements from Ver.4.3.0]
- The following environments are supported.
Citrix XenApp 6.0
Windows Server 2008 R2 (Terminal Services)
Windows 7 (Client)
- It's supported operating by the following printer driver.
ApeosPort-IV C3371
DocuCentre-IV C3371
- It's supported operating by the following PostScript printer driver.
ApeosPort-IV C5570
ApeosPort-IV C4470
ApeosPort-IV C3370
ApeosPort-IV C2270
DocuCentre-IV C5570
DocuCentre-IV C4470
DocuCentre-IV C3370
DocuCentre-IV C2270
- A problem that live file at uninstallation is not deleted after OS reboot is fixed.
[Improvements from Ver.4.2.0]
- It's supported operating by the following PostScript printer driver.
DocuCentre-IV C2260
[Improvements from Ver.4.1.0]
- It's supported operating by the following printer driver.
ApeosPort-IV C5570
ApeosPort-IV C4470
ApeosPort-IV C3370
ApeosPort-IV C2270
DocuCentre-IV C5570
DocuCentre-IV C4470
DocuCentre-IV C3370
DocuCentre-IV C2270
DocuCentre-IV C2260
[Improvements from Ver.4.0.0]
- Added the setup customization feature.
- The following environments are supported.
Citrix XenDesktop 3.0
- It's supported operating by the following printer driver.
ApeosPort-III C7600
ApeosPort-III C6500
ApeosPort-III C5500
DocuCentre-III C7600
DocuCentre-III C6500
DocuCentre-III C5500
Multi-model Print Driver 2
[Improvements of Ver.4.0.0]
- The following environments are supported.
Citrix XenApp
Citrix XenDesktop
Windows Terminal Services
- It's supported operating by the following printer driver.
DocuPrint C2120
- It's supported operating by the following printer driver's latest version (Ver 2.7.2).
4127
4112
This software reflects the settings on the client's side when the Auto Created
Client Printer is created by logging in to the server from the printer.
The settings will not be reflected if the session is re-connected.
Some of the settings listed below are not reflected on the Auto Created Client
Printer.
In the case of these settings, change the settings of the Auto Created Client
Printer directly.
* PCL6 driver
[Favorites]
The favorite types selected and the favorite contents registered independently
will not be reflected.
[ICC Profile]
The ICC profile name will be reflected. If the same ICC profile cannot be found
in the server, the ICC profile specification may be ignored, depending on the
driver.
Also, if you display the Print Driver Settings screen, a warning message may be
displayed.
[Watermarks]
The contents in the list and updated contents will not be reflected.
[Forms]
The Contents of Form will not be reflected.
[FaxPhonebook]
The Contents of FaxPhonebook will not be reflected.
[Paper Size / Output Size]
In the following combination,when the screen of a printer driver is displayed, a warning message is displayed and Paper Size or Output Size setting value is returned to Letter.
"Inch Series" is chosen as [Paper Size Setting] of the [Printer] tab.
"Tray 5 (Bypass)" is chosen as [Paper Source] of the [Tray/Layout] tab.
"8x10" is chosen as [Paper Size] or [Output Size] of the [Paper Output] tab.
These problems are generated in Document Centre 1100 or Document Centre 900.
* PostScript driver
[Device Settings] Tab
Depending on conditions of customer's environment, the following items may not be reflected.
- TrueType Font Table
- Available PostScript Memory
- Output Protocol
- Send CTRL-D Before Each Job
- Send CTRL-D After Each Job
- Convert Gray Text to PostScript Gray
- Convert Gray Graphics to PostScript Gray
- Add Euro Currency Symbol to PostScript Fonts
- Job Timeout
- Wait Timeout
- Minimum Font Size to Download as Outline
- Maximum Font Size to Download as Bitmap
In the case of using the following versions of printer driver, these items should not be reflected.
- D125/D110/D95 (Ver 6.7.0/Ver 6.7.1)
[Configuration] Tab - [Installable Options]
Depending on conditions of customer's environment, the following items may not be reflected.
- Memory Capacity
In the case of using the following versions of printer driver, these items should not be reflected.
- D125/D110/D95 (Ver 6.7.0/Ver 6.7.1)
* All drivers
[Custom Paper Size]
The size information of custom paper sizes will not be reflected.
In the Citrix XenApp/Citrix XenDesktop/Windows Terminal Services environments, the following events occur depending on the specifications of OS and applications.
(3)-1. The settings may not be reflected if the printer model of a certain
printer is changed.[XenApp/XenDesktop/TerminalServices]
For example, if you logged in to the server
and logged out after DocuPrint C2428 has been
installed as "Printer 1" and later changed the print driver of
"Printer 1" to DocuPrint 340A-AP, the
settings will not be retained when you log in again.
(3)-2. The settings may not be retained if an published application other than the
desktop application is started up.[XenApp]
This happens when the application is started earlier than the automatic
creation of the printer.
This can be avoided by using the following method.
* Restart the published application.
(3)-3. Although the print settings are reflected during the login session but
the settings are not reflected when verified on the server.[XenApp]
As the respective login sessions are different, sometimes the updated settings
cannot be verified when you logged in as "local" to the server.
(3)-4. If multiple printers are automatically created using the same printer
type, the settings may not be correctly reflected when the printer is selected
from Excel.[XenApp/XenDesktop/TerminalServices]
If the difference in the printer names happens after the 32nd byte, then Excel
will not be able to identify the printer difference and the settings of another
printer may be displayed.
(3)-5. Settings may not be retained when the print driver of the server is
upgraded. In addition, even if the settings were changed after you have logged in, the updated contents will not be saved.[XenApp/XenDesktop/TerminalServices]
In this case, perform the following operation to resolve the problem.
1. Change the printer name of the client.
2. Once again, log in to the server.
(3)-6. If the client is Windows 7/8.1/10 and User Account Control (UAC) is effective, you cannot perform automatic upgrading of client module implicitly.[XenApp/XenDesktop/TerminalServices]
Refer to "2.4 Automatic upgrading of client module"
(3)-7. If the server is Windows Server 2008 and User Account Control (UAC) is valid,
Compressing print data/Recording document name in print log feature is not available. [XenApp/XenDesktop]
This can be avoided by either one of the following methods.
- Enter Built-in Administrator data of the server in the administrator data field in the process of installing on the server.
- Edit fxmfopte.ini installed in the system directory of the server as follows to make "UAC dialog display" effective, and then authorize rise in right in the UAC dialog displayed at login.
** How to make UAC dialog display effective
[Option]
ShowUACDlgSrv=1
(3)-8. If the server is Windows Server 2008/2008 R2/2012/2012 R2/2016 and User Account Control (UAC) is valid, Print Utility for Citrix XenApp may not function.[TerminalServices]
When User Account Control (UAC) of the server is valid, Print Utility for Citrix XenApp may not function depending on the specifications of Windows Terminal Services.
To make it function normally, disable UAC.
(3)-9. If the print driver was not installed through "Run as administrator" on the server, the settings may not be carried over. [TerminalServices]
In the Windows Terminal Services environment, if the print driver was not installed through "Run as administrator" on the server, the printer settings may not be carried over normally due to the effect of UAC feature.
In such case, uninstall the print driver and install it again through "Run as administrator" to make it operate normally.
(3)-10. Print Utility for Citrix XenApp will not function on the Auto Created Client Printer after a session is reconnected. [TerminalServices]
In the Windows Terminal Services environment, if a session is disconnected, the Auto Created Client Printer will be deleted, and when the session is reconnected, it will be created again.
On the regenerated Auto Created Client Printer, Print Utility for Citrix XenApp does not function.
This feature will return to a normal operation by logging in again.
6.4 Condition that print data is not compressed
Refer to "2.2 Compressing print data".
6.5 Condition that document name is not correctly recorded
Refer to "2.3 Recording document name in print log".
6.6 Condition that client module is not automatically upgraded
Refer to "2.4 Automatic upgrading of client module" and "4.4 Precautions".
Moreover, depending on the network band, time may be required to transmit the upgraded data and failure may occur due to time-out.
When that happens, execute the upgrading on the client.
If the settings of the client printer cannot be reflected correctly on the
auto-created printer, use the procedure below to correct the problem.
- Is this the environment described in the
Prerequisites?
- Is this software installed on the client and server?
- Are the models and versions of the print drives same as that of the target printers?
- Have you checked the limitations?
7.2 Do the following
- Re-install Print Utility for Citrix XenApp.
- Try to change the client printer name.
- Try to update the print driver version of the server and client to the newest.
- Try to end the published application and then restart.